Topic 6 Exercise 6.3

Trust and Reputation: how is it achieved?

In less that 250 words (one page)

Analyse and comment on other aspects of online trust and reputation (Table 4) that you feel are worth discussing across any TWO online communities. Consider how design for usability, sociability and sustainability can help to foster trust and build a reputation among users especially for pragmatists, conservatives and the skeptics.

Without a doubt trust is an Integral ingredient that is sought for any relationship, including those relationships that are built online, such as those with sites such as Facebook. Facebook is a good tool in the sense that it puts users in touch with people worldwide that they may of otherwise lost contact with – but it has its disadvantages as well and some of those disadvantages are linked with the issue of trust. Recently, it has been reported in the media that there have been cases of bullying associated with facebook. One of the capabilities of facebook is that members can write on other people’s wall. In most cases, but not all, you need to be “friends” with the person to be able to do this. But in the cases of bullying that has recently been reported in the media – some people have placed comments about others that are deemed derogatory and thus have caused distress to others. That is only one example of where trust can be an issue when using a site such as facebook. Some people can “pretend” to what to be a friend on the site when really all they are trying to do is obtain information (such as email addresses) so they can send email to someone encouraging them to buy or endorse certain products.

On the other hand, sites such as the CSU Forum seem to be a lot more trustworthy. I guess this is because unlike facebook where anyone is free to join, on an online community such as the CSU forum members must be enrolled with the university to participate on the site. I guess the bottom line is the world is made up of many different types of characters and when using sites wherein the general public are free to join members should always be a little weary.